WE KNOW THAT SOMETIMES YOU NEED TO RETURN THINGS, SO HERE’S HOW…
Been unlucky with your order? We’re happy to refund within 30 days for any unsuitable items, provided that they are in a resalable condition and are returned to us using the process set out below.
All of our parcels contain a returns form which should be used to send items back. Simply add the tear off strip to your return parcel and follow the steps below to complete your return.
1. FILL OUT THE FORM BELOW
Use the form below to register your return so that we know what’s coming back to us. Your order number will be on your order confirmation email.
2. PACK & SEND YOUR RETURN
Don’t forget to complete the returns slip that came with your order. Tear it off and pop it inside your parcel.
3. RECEIVE YOUR REFUND
Once we receive your return parcel, we’ll get it processed and will send you a refund to your original payment card. We’ll contact you if there are any issues.